A
WARM WELCOME TO ALL OUR FRIENDS
WE HAVE
BEEN IN THE ANTIQUE & AND REGIONAL PRODUCTS FOR OVER 10 YEARS. WE ARE NOW
ONE OF THE LARGEST EXPORTERS FROM ARGENTINA TO THE WORLD!
Generaly
we ship through United Parcel Service.
No,
we can ship also trhough the United State Postal Service or FeDex. This is by far the
cheapest way to ship.
How
long does it take to ship to the U.S.?
It
varies, but generally it takes 2 weeks but in rare cases up to 3 weeks to
receieve a package. For an extra charge we can guarantee 10 DAYS delivery also
through the post. It is international shipping so it does take more time.
What
about lost or damaged merchandise?
We
insure all merchandise against loss or damage in transit. The customer gets
reimbursed from us and doesn't have to wait for the post office to issue the
refund.
It
depends, from the date the customer sends their money it normaly takes about a
week to receive from the U.S. If it is a personal check we will hold the
item(s) for 10 more days pending check clearance. Then as stated it normaly
takes 10 days to 2 weeks in transit. Argentina also seems to take a little
longer.
What
if the item doesn't arrive?
Assuming
it was shipped and out office confirms a shipping date if the package is not
received within 10 weeks it is considered lost and we will issue a refund.
well we
receive emails 7 days a week, Aprox. 50 per day. So there are several people
that answer these and there has been some confusion as one person does not know
the whole story pertaining to a customer that may have had a problem. We are
working on this situation and just as for patience when dealing with us and
realise you are probably dealing with several people. If you have an urgent
problem and you don't believe you are being looked after properly please call us
at (5411) 5-696-2405 and we will resolve your problem immediately.
Any
final thoughts for those that buy from you?
Yes, our
business is extremly important to us. We are firmly commited to giving you the
best selection of antiques and regional products on eBay with the fewest reserve
auctions possible. We will never walk away from our commitment to you and we
stand behind our descriptions and our items. You will never lose money dealing
with us and we are working hard to improve both the quality and level of our
service. We are with eBay for the long term and we hope to develope a strong
relationship with our customers that will last!
Limitation
of Liability. We (Gustavo Paonessa and Argentina Store) are not liable for any
claims in excess of the auction sale value of the item purchased. Including any
liability for products not being available for use. We will not be liable for
lost Profits, loss of business or other consequential, Special, indirect or
punitive damages, even if advised Of the possibility of such damages, or for any
claim By any third party except as expressly provided Herein. Our sole liability
for any claims, whether Based in contract or tort, at law or in equity, for Any
loss or damages arising, resulting from, or Connected with the products, and
this agreement shall Be limited to the lesser of the actual amount of such Loss
or damages or the purchase price paid by customer For the products that are the
subject of the claim. In plain English we will never have to refund more than
what you paid for the cost of the item .
Any
questions please ask : [email protected]
before purchasing.